Stourbridge MP, Suzanne Webb has met with broadband installer BRSK for an update on its work in the town.
Ms Webb chatted with Chief Executive, Giorgio Iovino and the company's Head of the Midland Regions, Laura Richardson at her office on Friday.
BRSK is currently installing telegraph poles across Dudley Borough to increase broadband coverage. There have been concerns raised by some residents, however, the MP told the company that the number of complaints to her office had fallen.
BRSK has committed to improvements in its engagement processes and lots of complaints have been resolved, Suzanne was told. The company has also held various town hall meetings to engage with the community. Suzanne said:
“I would like to thank Giogio and Laura for coming to my office to update me on the company’s work and its engagement with local people.
“It quickly recognised it didn’t get it right at times but it has shown it has listened and the situation has improved. It should be given credit for this honest approach.
“The fact is that what BRSK are doing is going to make a huge difference to internet speeds in our town and it is important work.”
Giorgio added: "It was important to spend time with Suzanne and her team in Stourbridge to discuss her concerns about the installation of our new network across her constituency.
“We have committed to keep engaging with her and supporting the local community as we continue to upgrade broadband to full fibre across the West Midlands.”
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